Returns & Exchanges

At Baseball Express, we want to ensure you have the right gear for your game, which is why we offer a 30-day return policy for new, unused items in their original packaging. Please note that personalized items and custom-drilled bats are final sale and cannot be returned.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Shipping Label

  Generate and print a prepaid FedEx return shipping label directly from the portal; a flat-rate shipping fee will be deducted from your final refund amount.

• 3.
  Package Your Gear

  Place the unused items back into their original manufacturer packaging and secure them in a sturdy shipping box with the return authorization slip included inside.

• 4.
  Drop Off and Refund

  Drop off your package at any authorized FedEx location; once our warehouse inspects the return, your refund will be processed to the original payment method within 7-10 business days.